Real-time visibility for active shipments

Shipment Manager gives logistics teams a centralized system to track, manage, and act on shipments across every mode to avoid delays, reduce dwell time, and manage by exception instead of chasing updates.

TRUSTED BY THE TOP GLOBAL BRANDS

Stay in control of every shipment in-transit

Consolidate shipment data, ETAs, and execution tools into one operational view.

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Real-time shipment visibility

See the live status, location, and ETA of every shipment across modes and segments.

Exception-based prioritization

Identify which shipments need attention now by filtering on delays, risk, mode, lane, or status.

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Full shipment context in one place

Access timelines, events, partners, and documentation in a single record.

Increase operational reliability

Ensure shipments stay on track by identifying issues early and acting before delays occur.

Segment-level visibility across modes

Stay ahead of delays and exceptions

Spot problems before they escalate by focusing attention where it matters most.

Prioritize exceptions by severity

Reduce avoidable costs and dwell time

Minimize downstream impact by resolving issues faster and keeping freight moving.

99% On-time performance
$100M Losses avoided
700+ Global customers

Everything you need to see and control your shipments at scale

Shipment Manager includes the tools operations teams need to track, prioritize, and act on shipments in motion.

Real-time shipment status & ETAs

View live shipment status and continuously updated ETAs across all modes and segments.

Exception-based prioritization

Sort and filter shipments by delay severity, status, lane, or mode to focus on what needs attention now.

Multimodal shipment tracking

Maintain continuous visibility as shipments move across air, ocean, rail, and road without losing context.

Segment-level shipment views

Drill into individual shipment legs to understand progress, handoffs, and timing issues.

Centralized shipment records

Access shipment timelines, events, and references in a single record instead of switching systems.

Shareable shipment views

Provide shipment updates to internal teams or partners without granting full platform access.

Frequently asked questions

What is Shipment Manager?

Shipment Manager is Overhaul’s execution layer for active shipments, providing real-time visibility, ETAs, and tools to manage shipments by exception across modes and segments.

How is Shipment Manager different from Risk Monitor?

Shipment Manager focuses on shipment execution and operational visibility. Risk Monitor focuses on detecting and responding to security, compliance, and quality risks. The two work together but serve different jobs.

Does Shipment Manager support multimodal shipments?

Yes. Shipment Manager supports air, ocean, and road shipments, maintaining continuity as shipments move across segments and handoffs.

Can Shipment Manager replace my existing tracking tools?

Shipment Manager can consolidate fragmented tracking into a single operational view, even when carriers and partners operate on different systems.

Who uses Shipment Manager day to day?

Logistics operations, control tower teams, LSPs, and customer service teams responsible for monitoring shipments and managing exceptions.